Frequently Asked Questions
There are a lot of questions our customers have asked us regarding commercial printing, signs and large format fabric printing. So many that we feel a Frequently Asked Questions web page was necessary. If you don’t find your question here, call us at 704-551-0700 or send us an email. We will gladly answer your question personally.
How do I go about getting an estimate from you?
There are several ways to obtain a quote from our company. You may call 704-551-0700, e-mail or go to our “request a quote” button on every page on this website. A customer service representative will promptly respond to your request for information.
What is the best way to get my project to you?
Most of our customers send files to us via our website FTP. Just click “send file” on any page on this website. You can still send us your file via email, Hightail, CD, DVD or Flash Drive with a hard copy of your project if that is more convenient to you.
What about privacy and security?
No information we collect for order processing or from inquiries will be shared with any other company or website. Your information is only used to contact you when necessary.
What is the Heritage Printing Business Forum and how can I sign up for it?
Our free monthly newsletter, the “Business Forum” is a short, quick-read newsletter of information and tips in tempo with the business community today. It’s easy to subscribe. Simply email us and provide us with your name, address and phone number. Rest assured we will never share any information that you provide to us with anyone.
What kind of materials can my job be printed on?
There are many variables when it comes to materials to print on. It really depends on your application, time of use and budget. If you are puzzled about what material you need, we will be glad to assist you in picking out a stock that will best suit your project.
You can always specify a specific stock of your choice or we can suggest a comparable house sheet instead. Our house sheets will afford you a substantial savings over many comparable sheets without any reduction in quality, durability or appearance.
Why are so many people going to color printing? Isn’t it expensive?
Although we continue to produce a few one and two color jobs, most of our customers recognize the many benefits of color printing and are making the upgrade at a modest increase in price. If you are currently purchasing non-process printed pieces you may want to ask us for a comparison quote. You may be pleasantly surprised by what we are able to offer to you.